General Questions
Where Is Your Store Located?
We are located at 5920 W Fullerton Ave, Chicago, IL 60639. Conveniently situated in the Belmont Cragin neighborhood, we serve the residents of the Chicago area who are searching for a reliable jewelry and watch repair shop.
What Are Your Business Hours?
Our store is open Monday through Friday, 10:00 AM to 6:00 PM, and Saturday, 10:00 AM to 5:00 PM. For the most up-to-date hours, feel free to call us at (773) 637-9999 or visit our contact page.
Jewelry & Watch Repair Questions
At Fullerton Pawners, we understand the importance of your treasured jewelry and watches to you. For 30 years and counting, our Chicago-based team has delivered high-quality, reliable repair services, restoring hundreds of sentimental and luxury items to look like new. Whether it’s a vintage watch, broken chain, or a resizing need, our skilled jewelers and watch technicians handle each piece with precision and care. Below are some common questions about our jewelry and watch repair services.
What Types of Jewelry Repairs Do You Offer?
We deliver a full range of jewelry repair services, including clasp and jump ring replacement, chain soldering, stone resetting, pearl restringing, prong repairs, ring resizing, and plating. Our team of experts carefully assesses each piece we work on to determine the most suitable method of repair. We work on heirloom-quality jewelry to everyday items, ensuring that your piece is returned to function and look its best.
How Long Does A Repair Take?
The timeline for each jewelry repair is dependent on the complexity of the issues and the type of materials involved. More simple repairs, such as clasp replacements or resizing, can often be completed within a few days. Other, more complex tasks, such as detailed soldering and stone resetting, can take longer. We provide an accurate time estimate following a thorough examination, so you’ll have a clear timeline and expectations.
Do You Offer Free Repair Estimates?
Yes, we are happy to offer complimentary repair evaluations. Simply bring in your item and one of our experienced staff members will inspect it and give you a no-nonsense estimate. There is no obligation to render services, and we’ll walk you through the entire process before you move forward with any repairs.
What Types of Watch Repairs Do You Offer?
We offer a wide range of watch repair services, including crystal and movement repair, battery replacements, and cleaning. Our staff is experienced with a comprehensive range of watch brands – from luxury timepieces to everyday styles, and everything in between. Whether your watch needs full servicing or a quick tune-up, we are well-equipped to handle any watch repair challenge.
Can You Repair All Types and Brands of Watches?
Our team of technicians is trained to service a wide range of brands, including automatic, mechanical, and quartz watches. From vintage models to modern timepieces, we use top-quality parts and tools to ensure your watch is perfectly restored to its optimal function. If your watch requires specialized parts, we’ll inform you during the evaluation process and offer alternative options if necessary.
Is There A Warranty On Your Repair Services?
We stand behind the quality of our craftsmanship and repair services. All of our repairs come with a limited warranty covering the exact service performed by our team. If you encounter any issues with your repair, we’ll make it right. Your satisfaction and peace of mind are of the utmost importance to us.
Do I Need to Make an Appointment to Get a Repair Done?
No, you don’t need to make an appointment. Walk-ins are always welcome at our Chicago location; however, appointments are preferred. Stop by during our business hours, and one of our team members will assist you. Our mission is to make the repair process as convenient and straightforward as possible for every customer.